…or maybe they’re buried hundreds of emails deep in your inbox.

You do you. I’m not here to judge 👩🏼‍⚖️

​

How can I find emails from Google support?

Having a record of the templated subject lines is helpful, as is knowing which email addresses Google will have used to reply to your support enquiry.

 

🐦‍🔥 As I’m sure you know Google phoenixed Google My Business in 2021 and it became Google Business Profile.  Any support emails from GBP before this time will come from “googlemybusiness-support@google.com”

 

Use the following section to allow you to search your inbox for any of those pesky emails from Google that escaped your clever and organised GBP issue management system.

​

The header shows the email address the email would have come from, and then there is a list of subject lines. “YourBusinessName” is a placeholder for the name of the organisation that you’ve acted on behalf of, and “InsertNameofEntity” is a placeholder for the name of the entity that you have submitted ‘knowledge panel feedback’ on or for.

​

Google Business Profile <businessprofile-noreply@google.com>

​

• "Chat has been turned off – here’s how to turn it back on"

• “YourBusinessName, review new changes to your business profile”

• “YourBusinessName, your performance report for January 2023”   

• “YourBusinessName, there’s a new photo on your Business Profile”

• “Amy left a review for YourBusinessName”

• “YourBusinessName, you got *(number) new reviews"

• “New photos were added to YourBusinessName”

• “Claire answered a question on your Business Profile for YourBusinessName”

• “You’ve received a management request”

• “You can no longer manage YourBusinessName”

• “You are now a manager of YourBusinessName”

• “You’ve received an ownership request”

• “Your post has been removed from Google”

• “YourBusinessName, save time by adding FAQs in chat”

• “Claire Carlile is now an owner of YourBusinessName”

• “Message from Elizabeth Littlehales”

• “YourBusinessName, your profile has been suspended”

• “YourBusinessName, posts won’t be highlighted after six months – create a new one”

• "Claire Carlile invited you to manage YourBusinessName"

• "Your post has been removed from Google" (see image below)​

​

You're going to LOVE this one.  I just added it today (12 April 2024) after a chat with Dale from Jepto about Google's Vision AI - thank goodness it's keeping us safe from this SHOCKING image of a mumma pig feeding her infants.

​